Travel from NoiBai International Airport to Hanoi city hotel, Halong city or other provinces. Transfer services of Viet Vision Travel are available 24 hours, 7 days a week includingPublic Holidays… Choose between a 4-seater, 7-seater, 16-seater, 25-seater or Ford Limousine for a limousine transfer with your own space for your family or your group.

Welcome board

My Hanoi Tour – Welcome Board

When making a booking, please advise your contact details (full names and contact details), flight details and your destination. Your arrival transfer need to be confirmed within 12 hours via email of phone. Please call us via our hotline at (+84) 913 525 806.

Hanoi Arrival Meeting Point Guide

NoiBai Airport Arrival Transfer
For airport arrival transfer via NoiBai International Airport, the driver will be waiting for you at outside of security gate with a sign-age to meet, greet and assist you with your luggage to the awaiting vehicle for your onward journey.

Availability
• 24 Hours daily including Public Holidays WITH reservations made in advance

Includes
• Private meeting and greetings services up on arrival
• Welcome board and itinerary
• Tracking of flight 2 to 3 hours before arrival and re-confirmation if it is possible
• Waiting time of up 30 minutes from confirmed flight landing time.
• Customer Care services
• Porterage of 1 piece standard size luggage + 1 piece hand carry per person
• Tool fee, Fuel surcharge, Car park, Airport charge, Peak Hour and Public Holiday charge
• There are no additional charge for reservation & advance booking

Additional Information
Transfer service must be booked in advance at least 24 hours by email or by phone of your arrival date. We will send you confirmation within 24 hours, subject to change.
We still serve you in case you don’t make advanced reservation. If you need us when you are at the airport, please call us and we will arrange airport transfer for you within 30 minutes, no extra charge for this immediately services, however, it may be subjected to availability of vehicles at that point of time.

• The model of vehicle used may vary depending on your specific travel date
4-seater car will hold maximum of 3 passengers with luggage
7-seater car will hold from 3 to maximum of 4 passengers with luggage
16-seater bus will hold from 3 to maximum of 8 passengers with luggage
25-seater bus will hold from 8 to maximum of 15 passengers with luggage
Ford Limousine will hold from 3 to maximum 7 passengers with luggage

• Traveling with Children
Child Car seats are available up on request
Children under 12 must be accompanied by an adult

• Distance & Time
Distance Hanoi airport to Hanoi Center 35km
Driving time 45 minutes, may take longer in traffic hours

• Welcome board and Check name
There will be welcome board with Viet Vision Travel’s logo handling by driver. Please note the welcome board is printed and check the information on the Welcome board before following him.

• Others
– Exchange rate 1 USD = VND21,200, you can exchange at the bank stalls at the airport
– You should exchange some into Vietnam dong to pay for saving
– Taking care your purse, wallet, cell phone… when you are in the public places.
– Please call us at 0913 525 806 when you are in Vietnam for all emergency cases.

Flat Rates & Pricing per vehicle

Hanoi International Airport transfer to Hanoi center

Group Size Car Type Arrival / Departure Private Transfer Midnight transfers (23:00 – 06:59 Hrs)
Max to 2 Toyota, Altis, Vio US$18 US$28
Max to 4 Innova, Fortuna US$20 US$30
Max to 8 Mercedes Sprinter, Ford Transits US$35 US$45
Max to 14 Hyundai County US$70 US$80

 

Hanoi International Airport transfer to Halong City center

Group Size Car Type Arrival / Departure Private Transfer Midnight transfers (23:00 – 06:59 Hrs)
Max to 2 Toyota, Altis, Vio US$79 US$89
Max to 4 Innova, Fortuna US$83 US$93
Max to 8 Mercedes Sprinter, Ford Transits US$102 US$112
Max to 14 Hyundai County US$138 US$148

Remarks:
1. Additional price for English speaking tour guide is US$20/vehicle
2. If your flight arrival late from 1 to 3 hours, surcharge 50% fee; later surcharge 100%
3. Flat rates quoted are for One Way Transfer – From Airport to your hotel or residential, with no additional stops during the journey.
4. Flat rates quoted based on US dollars

Required information during Reservation
1. Arrival flight, date and time information
2. Hotel’s name, address…
3. Type of requested vehicle
4. Numbers of passengers
5. Contacted person’s name and Mobile numbers with calling code
6. Payment method (credit card, cash, western union, One Pay…)
7. Other special requests such as wheel chair, over size luggage….
8. Departure transfer services should not be missed

Note: If you have no time to pay, please advise your name, hotel address, hotel’s telephone, we will check with them. You can use our airport transfer first then we will collect your payment later up on arrival at hotel if there is your reservation at the hotel.

Reservations
(+84) 43 5561146 or (+84)43 5561172.
[email protected]
Please call us via our hot-line at (+84) 913 525 806 (Mr Hai)for transfers within 24 Hrs and during weekends, Public holidays.

Booking and reservations are available 24 hours daily, Mon – Sun including Public Holidays.
There are no additional charges for booking and reservations made in advance.

Booking notes:
1. Can the driver speak English?
Most of drivers can understand little English. They can understand you a bit.

2. Will the driver helps us to bring luggages to the car?
The driver will hold the welcome board with your name appeared at the outside of the security gate at the airport. After meeting you, he will help you to bring luggages to the car/can…

3. Do we need tour guide escort for airport transfer?
The tour guide will help you solve something at the airport (if have). He/she will present you something about country, city and others for your first trip in Vietnam. The tour guide will help you check in hotel then he/she leave after that.

4. Are your prices per car or per person?
We charge you per car not per person. Our prices are fixed and there is no hidden charge.

5. What will I do if we do not meet the driver or the escort guide?
When we confirm service to you, we will give you the escort guide’s cell phone so you can call him if you don’t meet him; or we will give you our hotline so you can call us at 00 84 907 798278, or 00 84 913 506856. Please don’t need leave the airport without informing us.

6. Can you guarantee that your driver will be at the airport on time?
The driver is always at the airport at leat 15 minutes before the flight arrives.

7. What happens if my flight delayed or early?
We check your flight status on day and you will inform us by phone if your flight delayed or early.

8. Do we need tip driver or escort guide?
Tipping is not a must in Vietnam. Tip is expected as a sign of appreciation for good services.

9. How to book Hanoi airport transfer?
Very easy, please fill out the form and wait for our reply. In case of emergency, please call us at at 00 84 907 798278, or 00 84 913 506856.

10. How is the payment policy?
Full payment is required at the time of booking. We accept credit card (Visa, Master card, AMEX). You can pay via One Pay, Paypal…
Non-refundable if you cancel on day.

11. How will you confirm the booking?
We confirm your booking within 24 hours of receipt via email. If you don’t receive, please contact us.

12. Will my credit card information be secured?
We have set up the way of payment by credit card through the third party (BIDV bank, VIB bank). It’s safe and convenient since we can’t get access to any of your private information. You can trust us. After your payment is done, you will get scanned receipt via email then.

13. Can I cancel my booking?
Yes you can cancel or postpone. Cancelation fee will be applied as our policy.

14. If I have paid by cardit card and cancel my booking and can I get refund?
Yes, you can get refund less the cost of the credit card transaction fee and the cancellation fee

15. Any extra cost forealy morning or late evening?
Yes, surchage US$10 car if your flight departs Hanoi before 9AM and after 11:00PM and arrive in Hanoi before 8AM and after 11PM.